Terms of service
PackRipperz Limited (Company Number: 16830476)
Last updated: April 17, 2026
1. Introduction
These Terms of Service (“Terms”) govern your use of the PackRipperz website and the purchase of products from PackRipperz Limited (“we”, “us”, “our”).
By accessing our website or placing an order, you agree to be bound by these Terms.
If you do not agree, you must not use our services.
2. Company Information
PackRipperz Limited
Company Number: 16830476
Contact:
sales@packripperz.co.uk - General enquiries, orders, support
legal@packripperz.co.uk - Legal matters and complaints
3. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or
- You have permission from a parent or legal guardian
We reserve the right to refuse service to anyone at our discretion, where lawful.
4. Products and Services
We sell trading cards, sealed products, and collectables.
All products:
- Are subject to availability
- May be withdrawn at any time
- May vary slightly from images shown
Trading card products are randomised by design, and we do not guarantee specific contents, pull rates, or values.
5. Pricing and Payment
- All prices are listed in GBP unless otherwise stated
- We reserve the right to change prices at any time
- Payment must be made in full at checkout
We reserve the right to:
- Cancel orders due to pricing errors
- Refuse or cancel suspicious transactions
6. Order Acceptance
An order is not accepted until:
- Payment has been received, and
- The order has been processed and dispatched
We reserve the right to cancel orders for reasons including:
- Suspected fraud
- Stock errors
- Pricing errors
- Abuse of promotions
7. Shipping and Delivery
Delivery is subject to our Shipping Policy.
Key points:
- We are responsible for goods until delivery is confirmed
- Delivery timeframes are estimates only
- Risk transfers upon confirmed delivery
Customers are responsible for providing accurate delivery details.
8. Returns and Refunds
Returns are governed by our Returns and Refunds Policy.
Key conditions:
- Trading card products must remain sealed
- Opened products are non-returnable unless faulty
- Randomised contents are not grounds for return
9. Chargebacks and Disputes
If a chargeback or payment dispute is initiated:
- We may suspend all communication and support
- The matter will be handled through the payment provider and issuing bank
We reserve the right to:
- Contest all disputes
- Submit evidence including delivery confirmation and customer communications
Fraudulent or abusive disputes may be reported to relevant authorities.
10. Intellectual Property
All content on this website, including:
- Text
- Images
- Branding
- Logos
Is the property of PackRipperz Limited or its licensors and is protected by intellectual property laws.
You may not reproduce, distribute, or use our content without prior written permission.
11. Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
Subject to the above:
- We shall not be liable for any indirect, incidental, or consequential losses
- We are not liable for loss of profit, business, or opportunity
- Our total liability shall not exceed the amount paid for the goods
12. Force Majeure
We are not liable for failure or delay in performing our obligations where caused by events outside our reasonable control, including:
- Natural disasters
- Strikes or industrial action
- Supply chain disruption
- Courier delays
- Government actions
13. Account and Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Engage in fraudulent or abusive activity
We reserve the right to:
- Suspend or terminate access
- Cancel orders
- Block accounts
Where misuse is suspected.
14. Fraud Prevention
We reserve the right to:
- Carry out verification checks
- Delay or cancel orders
- Refuse transactions
Where fraud or unauthorised activity is suspected.
15. Third-Party Services
We may use third-party providers for:
- Payments
- Shipping
- Fraud prevention
We are not responsible for the actions or failures of third-party services, except where required by law.
16. Complaints
If you wish to raise a complaint, please contact:
We will aim to respond within a reasonable timeframe.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to These Terms
We reserve the right to update these Terms at any time.
The latest version will always be published on our website.
Continued use of our website constitutes acceptance of any changes.
19. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
20. Entire Agreement
These Terms, together with our Shipping Policy and Returns and Refunds Policy, constitute the entire agreement between you and PackRipperz Limited.
